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Hand-made in Europe
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Personalised in Australia
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Hand-made Glass
Details
This adorable little bear is all heart and ready to adorn your best custom Christmas baubles. 4cm in diameter and made from gold hand-blown glass. Don't miss a chance to add a little love to your holiday decor! Made in Poland.
Packing
Packing
Baubles
All baubles are packaged securely in a box that does not allow them to move during transit. This box is then bubble wrapped and placed inside a mailing box to ensure safe delivery. You also have the option of purchasing individual gift boxes. On the very rare occasion your bauble arrives broken, please send us photos, your name, order number and photographic evidence to support@artisanornaments.com.au within 48 hours of delivery and we will happily issue a replacement.
Other
All other items will be sent in a mailing box and bubble-wrapped if necessary.
Shipping
Shipping
Dispatch times
Orders are dispatched within the following timeframes after your order is placed, due to the time it takes to personalize our products by hand:
October: 5 business days
November: 3 business days
December 1st – 22nd: 2 business days
For all other times, orders are dispatched within 10 business days after your order is placed. From there on shipping times are dependent on Australia Post.
Free Express Shipping
We offer free express shipping on all orders that include at least one bauble or stocking. Please note that we are unable to offer free express shipping on any overseas orders or any corporate or bulk orders.
Buying for Overseas?
We offer international shipping for $19.95 for our New Zealand friends and $29.29 for our international friends (Excludes/bulky orders), however since shipping times vary so much based on destination and time of year, we cannot make guarantees about transit and delivery times.
Customer Guarantee
100% Satisfaction Guarantee
At Artisan Ornaments we strive for 100% customer satisfaction. We ensure all our products are made to the highest standard so that you receive only the finest quality that money can buy. If for any reason you are unsatisfied with your product, please get in touch via the chat button, our Facebook page, or our email support@artisanornaments.com.au
If your bauble arrives broken, please send us photos, your name, order number and photographic evidence to support@artisanornaments.com.au within 48 hours of delivery and we will endure to issue a replacement.
